Professional Waitering - Certificate in Delivering Passionate Service at COTHM Pakistan, Hospitality Management.
What you will learn
- Demonstrate mastery of formal service sequences and advanced table management techniques in a simulated digital environment.
- Analyze guest behavior and apply psychological principles to resolve conflicts and exceed service expectations.
- Evaluate wine, spirits, and culinary pairings to provide expert recommendations and enhance the guest dining experience.
- Implement rigorous health, safety, and hygiene standards applicable to global fine-dining regulations.
- Develop a personalized professional service philosophy that integrates 'Passionate Service' principles into daily operations.
- Utilize modern Point of Sale (POS) software and digital reservation systems with 100% technical accuracy.
Programme structure
Unit 1
- Professional Waitering · 8 credit hours
- Supplementary Knowledge for Professional Waiters · 8 credit hours
Assessments
- Examination
Entry requirements
- High School Diploma or equivalent General Education Development (GED) certificate.
- Minimum of 6 months experience in a customer-facing role (hospitality or retail preferred).
- Access to a high-speed internet connection and a webcam for synchronous virtual assessment sessions.
Fees
| Registration Fee | PKR5,000 |
| KHDA Dubai | PKR19,500 |
| ICM UK | PKR40,000 |
| Tuition · Online | PKR21,000 |
| Total (mandatory) | PKR85,500 |
| Registration Fee | USD50 |
| KHDA Dubai | USD70 |
| ICM UK | USD120 |
| Tuition · Online | USD75 |
| Total (mandatory) | USD315 |
| Registration Fee | AED200 |
| KHDA Dubai | AED150 |
| ICM UK | AED250 |
| Tuition · Online | AED400 |
| Total (mandatory) | AED1,000 |