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Hospitality Management

Managing Housekeeping Operations

Certificate3 credit hoursOnlineAwarded by ICM UK

Managing Housekeeping Operations at COTHM Pakistan, Hospitality Management.

What you will learn

  • Develop comprehensive standard operating procedures (SOPs) for housekeeping departments that meet international health and safety regulations.
  • Analyze departmental financial statements to create accurate labor budgets and supply procurement forecasts.
  • Evaluate the environmental impact of cleaning chemicals and implement sustainable 'green' housekeeping initiatives.
  • Utilize digital property management systems (PMS) to track room status, maintenance requests, and staff productivity.
  • Design a strategic recruitment and training plan to reduce staff turnover and improve service quality in a diverse workforce.
  • Implement quality assurance audit frameworks to maintain consistent cleanliness standards across various lodging types.

Programme structure

Unit 1
  • Managing Housekeeping Operations e-Book
  • Assessments

Entry requirements

  • Introduction to Hospitality Management (HM101) or equivalent industry experience.
  • Proficiency in basic digital productivity tools and spreadsheet software.

Fees

Pakistan
Registration FeePKR5,000
ICM UKPKR40,000
Tuition · OnlinePKR70,000
Total (mandatory)PKR115,000
In USD
Registration FeeUSD50
ICM UKUSD120
Tuition · OnlineUSD250
Total (mandatory)USD420
United Arab Emirates
Registration FeeAED200
ICM UKAED440
Tuition · OnlineAED900
Total (mandatory)AED1,540