Certificate in Food & Beverages Services & Operations at COTHM Pakistan, Hospitality Management.
What you will learn
- Analyze and implement standardized operational procedures for diverse food and beverage service styles within a virtual simulation environment.
- Evaluate financial performance metrics, including labor costs, food waste analytics, and revenue management strategies.
- Demonstrate proficiency in utilizing digital hospitality management software and Point of Sale (POS) systems for streamlined operations.
- Develop comprehensive health, safety, and sanitation protocols compliant with international regulatory standards.
- Design and engineer menus that balance nutritional trends, cost-effectiveness, and consumer psychological triggers.
- Apply advanced customer service theories to resolve complex guest relations scenarios and enhance brand loyalty.
- Formulate sustainable sourcing and procurement strategies to minimize environmental impact in large-scale food operations.
- Coordinate virtual team workflows and leadership strategies to ensure operational efficiency in multi-unit service environments.
Programme structure
Unit 1
- Hospitality Fundamentals · 5 credit hours
- Restaurant Services & Types · 5 credit hours
- Food, Beverage & Alcohol Operations · 5 credit hours
- Restaurant Organization & Operations Overview · 5 credit hours
Unit 2
- Menu Planning · 6 credit hours
- Food Preparation · 6 credit hours
- Food Storage & Emergency Preparation · 5 credit hours
- Inventory Control · 5 credit hours
Unit 3
- Introduction · 5 credit hours
- Overview of Human Resource Management · 3 credit hours
- The Legal Environment of Human Resources Management · 3 credit hours
- Human Resources Management: Policies and Procedures · 5 credit hours
Unit 4
- Employee Recruitment and Selection · 5 credit hours
- First Impressions and an Ethical Foundation · 4 credit hours
- Planning Training Programs · 5 credit hours
- Delivering and Evaluating Training Programs · 5 credit hours
Unit 5
- Compensation Programs · 5 credit hours
- Performance Management and Appraisal · 4 credit hours
- Employee Health and Safety · 3 credit hours
Assessments
- Examination
Entry requirements
- High School Diploma or equivalent General Education Development (GED) certificate.
- Demonstrated English language proficiency (TOEFL, IELTS, or equivalent) for non-native speakers.
- Reliable high-speed internet access and a computer capable of running industry-standard hospitality simulation software.
Fees
| Registration Fee | PKR5,000 |
| KHDA Dubai | PKR19,500 |
| ICM UK | PKR40,000 |
| Tuition · Online | PKR58,500 |
| Total (mandatory) | PKR123,000 |
| Registration Fee | USD50 |
| KHDA Dubai | USD70 |
| ICM UK | USD145 |
| Tuition · Online | USD150 |
| Total (mandatory) | USD415 |
| Registration Fee | AED200 |
| ICM UK | AED350 |
| KHDA Dubai | AED250 |
| Tuition · Online | AED700 |
| Total (mandatory) | AED1,500 |